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Managed Service Provider (MSP) Use Case

Save time and streamline MSP audit requirements

Centralize and simplify audit management capabilities with Cavelo

When it comes to cybersecurity, organizations and their service providers are equally responsible for measures and cyber defenses that protect shared data. Attackers commonly use service and technology companies as access points to larger corporate targets, so instituting appropriate controls has never been more important for providers and their customers.

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the challenge

Non-standardized audit processes can create confusion, misalignment or failed certification

Organizations hire specialty firms to conduct MSP third-party audits. The audits support due diligence questionnaires (DDQs) that companies operating in regulated industries need, while also ensuring alignment to broader regulatory laws like the General Data Protection Regulation (GDPR) and state-level acts like the California Consumer Privacy Act (CCPA). Third-party audits are becoming more routine, yet they lack standardization and often vary depending on the firm conducting the audit or the customer requesting it.

Increased frequency and a lack of standardization makes completing audits and fulfilling requirements challenging for MSPs and vendors. In many cases several MSP employees support the audit, each handling a different section. The process is time consuming, and a lack of central expertise can create confusion, misalignment or worse – failed certification.

Risks of audit misalignment, non-completion and failed certification:

Competitive disadvantage

Lost business


Regulatory non-compliance

Reputational damage

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the solution

Standardize Third-Party Audit Processes

Audit requirements will continue to vary depending on industry or individual regulatory requirements, but by centralizing and automating audit management capabilities MSP teams can standardize auditing processes.

The Cavelo platform helps to:

Reduce staffing requirements to complete audits

Significantly reduce the time it takes to fulfill individual audits

Achieve third-party audit certification

Gain competitive advantage

Meet growing audit requirements in highly regulated industries

Let the Cavelo platform manage third-party audit requirements.

Here's how:

As a customer: Make it easy for your MSP or independent auditor to analyze your current and historical data liability and data risk posture.

As an auditor or MSP: Get real-time access to the latest state of your data inventories, sensitive data, and data protection measures while easily bringing industry experts into the conversation with you

As an auditor or MSP: Leverage real data when setting new strategies, instead of having to rely on gutfeel.

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get started

Recommended resources

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Cavelo Platform Overview

Powered by machine learning, the Cavelo platform continuously scans your company’s cloud applications, cloud hosted servers and on-premises servers and desktops to identify, classify, track, protect and report on sensitive data.
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Data Protection Solutions Guide

As complex as cybersecurity is, data protection boils down to having good security hygiene and baseline processes in place to guard your data. This guide is designed to help you organize and prioritize data security and best practice planning.

Kind words from great customers

"We're able to target key compliance issues, take action to reduce risks effectively and deliver reports that are translated in language understood by executives."


Director, Information Technology, Chaitons LLP

"Our goal is to make Cavelo the cornerstone of our Data Loss Prevention (DLP) program and use its data discovery features to help us identify potential information leaks."

Robert Preduta

Director IT & Operations, WeirFoulds LLP

"The platform allows security and compliance professionals to identify risks related to data exposure and drive decision making to ensure the security of their data."

ben tercha

Vice President of Operations, Omega Systems

"Deployment was simple and the platform itself is easy to operate and easy to explain to team members."

vinod paul

Chief Operating Officer, Align

"Cavelo helps us to identify and track all the personally identifiable information (PII) stored on our systems and PCs. ... It was easy to install and we were up and running very quickly. The quick view dashboard of information is highly valuable."


Vice President, IT & Chief Information Officer

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